Privacy Policy — H&K Global Trading Pty Ltd
Effective Date: 09/11/2025
Operator: H&K Global Trading Pty Ltd (ABN 87 686 282 468)
Website: [www.handkglobaltrading.com]
Contact Email:
________________________________________
1. Introduction
H&K Global Trading Pty Ltd (“H&K”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and store personal information in accordance with:
• The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs);
• The General Data Protection Regulation (EU) 2016/679 (GDPR) for our international clients; and
• The UK Data Protection Act 2018 for UK users.
By using our website or services, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We collect personal and business information necessary to deliver our sourcing, manufacturing, and logistics services, including:
2.1 Personal Information
• Full name, business name, and position/title
• Email address and phone number
• Billing, shipping, and business addresses
• Communication preferences
2.2 Business & Transaction Data
• Purchase orders, invoices, and supplier contracts
• Product specifications, tech packs, and business communications
2.3 Website & Technical Data
• IP address, browser type, and device information
• Pages visited, session duration, and navigation patterns
• Cookies and tracking pixels (see Section 9)
2.4 Payment Data
We do not store or directly process payment card details. All payments are handled securely by third-party gateways such as PayPal, Stripe, Afterpay, or your nominated banking provider.
3. How We Collect Information
We collect data through:
• Direct interactions (quotes, contact forms, email, or phone);
• Account creation or order submission;
• Cookies and website analytics tools;
• Communications with suppliers, logistics partners, or service providers.
We may also receive limited information from publicly available sources or trusted business directories for verification and compliance purposes.
4. How We Use Your Information
We use collected information to:
• Provide, manage, and deliver our sourcing and logistics services;
• Communicate with you regarding orders, shipments, and inquiries;
• Verify identity and comply with trade, customs, and sanctions laws;
• Improve our products, services, and user experience;
• Send business updates, newsletters, and promotional communications (only where consented);
• Fulfil legal obligations and resolve disputes.
5. Lawful Basis for Processing (GDPR)
For users within the European Union or UK, H&K relies on the following lawful bases for processing:
• Contractual necessity: To fulfil a service or contract;
• Legal obligation: To comply with recordkeeping or trade regulations;
• Legitimate interests: To improve operations and protect against fraud;
• Consent: For optional marketing and analytics activities.
You may withdraw your consent at any time by emailing policy@handkglobaltrading.com
6. Disclosure of Information
We may disclose personal or business information to:
• Our internal teams and affiliated offices in Australia, Bangladesh, and Thailand;
• Trusted service providers (IT, logistics, accounting, compliance, and marketing partners);
• Regulatory authorities where required by law;
• Customs, freight, and export partners for shipping and delivery coordination.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
7. International Data Transfers
H&K operates globally. Your data may be transferred and processed in jurisdictions outside Australia — primarily in Bangladesh, Thailand, and the EU — where privacy laws may differ.
We ensure such transfers are handled under strict confidentiality agreements and in accordance with applicable privacy standards.
8. Data Retention
We retain your data for as long as necessary to:
• Fulfil our contractual and legal obligations;
• Maintain business and compliance records; and
• Resolve disputes or enforce agreements.
Inactive or obsolete personal data is securely deleted or anonymised after the retention period.
9. Cookies & Tracking Technologies
Our website uses cookies and tracking pixels to enhance functionality, analyse website performance, and personalise user experience.
You can manage or disable cookies via your browser settings; however, this may limit certain website features.
We may use:
• Essential cookies for site operation;
• Analytics cookies (e.g., Google Analytics);
• Marketing pixels (e.g., Meta/Facebook Pixel, LinkedIn Insight Tag).
All tracking complies with applicable privacy and marketing laws.
10. Security of Information
We take reasonable steps to protect personal data from misuse, interference, loss, unauthorised access, modification, or disclosure.
Our systems use SSL encryption, password protection, secure networks, and restricted staff access.
However, no method of transmission over the internet is 100% secure. You acknowledge the inherent risks of electronic communication.
11. Your Rights
Depending on your location, you may have the right to:
• Access personal data we hold about you;
• Request correction or deletion;
• Object to processing or withdraw consent;
• Request data portability (EU/UK users).
Requests can be submitted to policy@handkglobaltrading.com We will respond within the time required by applicable laws.
12. Marketing & Communication Preferences
We may send marketing emails or SMS messages about our services, events, or offers if you’ve opted in.
You can unsubscribe at any time using the link in our emails or by contacting info@handkglobaltrading.com
We comply with the Spam Act 2003 (Cth) and global email marketing laws.
13. Third-Party Links
Our website may include links to external websites.
H&K is not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their privacy policies before engaging with them.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will be published on our website with the updated effective date.
Continued use of our website or services after such updates constitutes acceptance.
15. Contact Us
For any privacy concerns, access requests, or data-related queries, contact:
H&K Global Trading Pty Ltd
Address: U30, 17 Webb St, Riverwood, NSW 2210.
Email: policy@handkglobaltrading.com
Website: [www.handkglobaltrading.com